We are always available to answer your questions. If you don't find the answers you are looking for here, please feel free to contact our office and we will be happy to answer your questions over the phone or set a personal consultation appointment with you.
Why choose Direct Primary Care?
There are a lot of good reasons to choose direct primary care over a traditional family medicine doctors office. Here are a few.
- No waiting to see your doctor. Many appointments for minor complaints can be handled via telemedicine visit from your home or office. We also offer extended visits so your appointment time is the time you will be seen in our office with little to no wait time. This means no more missing work to sit in a waiting room.
- 24/7 access to an actual doctor for urgent matters. If your toddler has a high fever at 2am and you aren't sure what to do, it's great to know that you can call and speak to your child's doctor instead of an answering service.
- Unlimited visits. For people managing a chronic health issue like diabetes or asthma or for individuals with a high deductible, the frequent visits to the doctors office can get very expensive. With Elevated Healthcare, you know that, for your monthly membership fee, you will be able to see the doctor as often as you need to.
- Managing healthcare costs. Elevated Healthcare does something that is unheard of in the world of medicine. It allows the patient to know, ahead of time, how much a procedure or lab will cost. We negotiate with the labs for you for the lowest possible rate and then will let you know the cost and the medical benefits of the test. Then you can make an informed decision about the test or procedure. We believe in the power of the informed consumer and want all of our patients to feel that they are in control of their own health care decisions. With Elevated Healthcare, you can manage your health care costs by knowing exactly what you will spend each month.
How do I start?
Starting is simple.
- Step 1: You learn about our practice and make an informed decision about your health care options. During step 1, you may wish to call or email our office and speak with our staff. We will be more than happy to answer any questions you still may have.
- Step 2: Sign up. Once you have made the choice to have personalized medical care, you can sign up at any time. This is easy using our online patient portal. Make sure you agree to the medical records release from your previous physicians so that we can ensure that you continue to receive the same medications and that there are no gaps in your records as you move forward with our clinic. Please keep in mind that we limit the scope and size of our practice. We want to be able to provide our patients with excellence in medical service, so we have a limit on how many patients our clinic accepts. We also do not bill insurance or Medicaid or Medicare for any service performed at our clinic.
- Step 3: Making your first appointment. Once you are a registered patient and have been accepted into our practice, you have several ways to reach us to book your first appointment. We are available 24/7 via phone, text, and teleconference. We also have same or next day appointments based on availability.
What if I have insurance?
Reduced Spending Elevated Healthcare does not bill your insurance company. Our goal is to reduce your health care spending. We do this by taking the insurance companies out of the equation. By not billing insurance, we are able to reduce the amount of staff needed to operate the back end of our office, able to spend more time with each patient, able to practice medicine with the best interest of our patients and not with the interests of a corporation or insurance agency in mind, and able to get back to the the fundamentals. We believe that, at the heart of every great medical encounter, there is a caring medical professional who listens and a patient who feels they are heard.
For those who have insurance, we recommend you look at your plan benefits and decide, based on your deductible, if Elevated Healthcare would work for you. An example from a Florida insurance plan currently in the market for a 40 year old male, has a $6,500 deductible, costs $324/month. You get 1-2 covered visits with this plan. Any other visits with your doctor have a $55 co-pay. For someone with a healthcare plan like this, who has a chronic health condition that requires frequent monitoring, the monthly bills could add up fast.
Access and Attention Health insurance also doesn't equal attention and access. Having health insurance is important when you are hospitalized. It, however, does not guarantee that your calls for refills will be answered in a timely manner or that you will have 24/7 access to your doctor. It doesn't give you 100% access to your medical records when you travel. Insurance traditionally isn't available to provide you a telemedicine visit in the comfort of your home or from your office so you don't have to miss a whole day of work just to sit in the waiting room. Elevated Healthcare is the missing piece in the healthcare puzzle.
Can I join if I don't have health insurance? What if I am a Medicare patient?
No insurance? Yes, we will accept individuals without insurance although we strongly recommend you purchase catastrophic insurance coverage. Although we are able to provide a wide range of services, we do not provide specialist services and do need to refer our patients out. We also never want any of our patients to be hospitalized without coverage.
Medicaid? Medicare? Currently we are unable to accept Medicaid or Medicare patients into our practice. Although the ACA has recognized Direct Primary Care as a viable alternative to traditional family medicine clinics, it is still unclear how the new legislature will be interpreted. We hope to offer this valuable service to our Medicaid/ Medicare community members in the future.
Do you manage chronic pain and anxiety?
Non-Opoid Therapies Our physician may offer you non-opoid therapies (eg, NSAIDs, TCAs, SNRIs, anti-convulsants) to treat your chronic pain. These medications are less addictive and are recommended by the CDC as the first line of prescriptive strength in chronic pain management.
Opoid Therapies Our physician will not routinely prescribe narcotics or other controlled substances (Tramadol, Codeine, Hydrocodone, Soma, etc.) on an on-going basis. We recognize many people live with chronic pain and understand the necessity of controlling such symptoms. We also recognize chronic pain management as a specialized field of medicine and believe long-term treatment of chronic pain should be addressed by a board certified pain management physician in an accredited pain management center. Just as you would expect us to refer you to a general surgeon to have your gallbladder removed, or to a cardiologist for heart disease, you should expect referral to an interventional pain management specialist for chronic pain management.
Anti-Anxity Medications As a general rule, we do not routinely prescribe controlled substances for the long-term treatment of anxiety. Anti-anxiety drugs such as Xanax (alprazolam), Klonopin (clonazepam), Ativan (lorazepam) and Valium (diazepam) may be prescribed for the SHORT TERM treatment of acute anxiety, or on an infrequent "as needed" basis, but will not be prescribed for routine long-term use. Internists are experienced in the diagnosis and management of anxiety and depression and see patients with these issues on a daily basis. Anti-depressants and certain other anti-anxiety medications are not controlled substances and will be prescribed as needed.